Secure, optimised mobile solutions for the liberated future
Appurity, as MobileIron partners and part of the Apple Consultants Network, provides a secure MobileIron Connected Cloud platform to Hull and East Yorkshire Hospitals NHS Trust (HEY) to help drive efficiency and introduce paper-free meetings.
HEY has adopted iPads to drive efficiency and save waste by enabling paper-free board meetings. Now, it’s looking to extend the capabilities of the iPad into other areas of the business.
Security is the key issue. As well as device management and control, the Trust needed an acceptable use policy that met the stringent requirements of NHS compliance and governance policies.
Appurity recommended a MobileIron solution based on the hosted Connected Cloud solution. This gave HEY the control and visibility it required, without compromising the user experience.
"MobileIron and Appurity have demonstrated that it's possible to manage remote devices and support the most stringent security policies, while still allowing users to get the best from the latest technologies." Martin Ward, Client Systems Manager, Hull and East Yorkshire Hospitals NHS Trust (HEY)
NHS Trust adopts MobileIron-secured iPads for boardroom efficiency and improved collaboration.
The command to remove the screens is not uncommon on a hospital ward. It's less likely to be heard in the boardroom of an NHS Trust, however. But at the Hull and East Yorkshire Hospitals NHS Trust (HEY), the Chief Executive, Phil Morley, decreed that laptops should not be used for meetings, because of the barriers to natural human interaction created by their hinged screens.
iPads, he felt, allowed his team the access to the digital services and information they needed, without the more static and disruptive presence of laptops. With each board report running to hundreds of pages, the use of technology to replace paper has already eliminated a substantial amount of waste for the Trust. By using iPads, HEY has begun to extend that efficiency beyond the boardroom and into the front-line activities of the Trust.
The key challenge, however, is security. Nowhere are the questions of compliance, governance and data confidentiality more sensitive than within the NHS.
So, to ensure that the efficiencies and improvements in service delivery promised by using iPads could be gained throughout the Trust, Martin Ward, Client Systems Manager for HEY, consulted Appurity.
His goal was to find a security solution that would not interfere with the user experience, which is, after all, the key to the iPad's success as a business tool.
The recommended solution was MobileIron. Appurity proposed a deployment in the cloud, giving the scalability and flexibility that HEY would need as the use of tablets extended across the organisation.
"A lot of the mobile security solutions we looked at required dedicated email," explains Martin Ward. "They would not integrate smoothly with Active Sync, which would seriously compromise the user experience.
"We felt there was little point in deploying user-friendly devices and apps if the security system got in the way. MobileIron's solution, hosted in the cloud, with on-premise LDAP integration, gave us the right combination of control and user-satisfaction."
Appurity's experts also helped with the policy issues around a cloud-based security and management service.
"All users have to sign a protocol setting out our acceptable use policy," says Martin Ward. "MobileIron then allows us to enforce that policy, with features such as password protection for some functions on the device.
“It’s ideal for iOS, which does not lend itself to conventional security and management solutions. We can push the right apps to the right users and make sure that no unacceptable apps are loaded onto devices issued by the Trust. MobileIron provides alerts when the policy is compromised.”
"It's a delicate balance,” he adds, “particularly when you're dealing with senior executives with high levels of responsibility. We want to give them the flexibility they need to find apps that help them, and encourage them to get full value from our investment in iPads.
"At the same time, we have to keep an eye and make sure they're not downloading things for personal use that might threaten the security of our infrastructure next time they connect."
iPads are now part of a pilot scheme for the fire safety team at HEY, who could dramatically reduce the time involved in running routine inspections.
Speech therapists at the Trust are also looking at using iPad-based apps to assist in better ways of helping patients.
"We've demonstrated the value to the organisation that iPads can deliver," says Martin Ward. "They can help us work more efficiently, but, more importantly, they're allowing us to explore new ways of delivering better service at the point of care.
"MobileIron and Appurity have demonstrated that, even for an organisation like the NHS, it's possible to manage remote devices and support the most stringent security policies, while still allowing users to get the best from the latest technologies."
The Hull and East Yorkshire Hospitals NHS Trust (HEY) operates from two main hospital sites: Hull Royal Infirmary and Castle Hill Hospital in Cottingham. The Trust also has a number of additional services based across other local estates and in the community. HEY employs around 8,000 staff and admits approximately one million patients to its hospitals every year. The Trust is the recognised Major Trauma Centre for the region.