Greater User Enablement: Equipped with BlackBerry UEM managed Android devices, lawyers now have more freedom than ever. They no longer need to be in the office or to login to a laptop to respond to client queries. Furthermore, secure access to the firm’s intranet ensures they can more effectively leverage downtime.
Intapp Time, for example, allows lawyers to either fill out their timesheets electronically or automatically capture their work hours. This could include time spent on the phone with a client, meeting about a case, or working on a case while on vacation.
Flexible Endpoint Management: “We’ve always tried to standardise our device fleet, so we don’t have to worry about things getting too complex,” explains Behan. “Some people like to keep work completely separate from their personal devices, while others only want to carry a single smartphone. BlackBerry UEM allows us to support both user groups.”
Going Paperless: “Instead of having to turn up to court with an armful of folders, a lawyer can bring an iPad for secure access to all the information they need, both fully searchable and fully accessible,” explains Behan. “The ability to use that device for connecting back to the office during a case is also very helpful.”
On Android, thanks to Appurity’s Rubus smartphone connector, lawyers have full access to iManage’s document management system while on the move. This allows them to access and send files from virtually anywhere. What’s more, with Docs to Go, they can edit those documents from their device.
“If you’re in a meeting with a client and they ask you about a particular document, the ability to directly access the latest version of that document is invaluable,” Behan continues. “It’s been a great advantage for our lawyers. They can be halfway up a mountain and still have access.”
Intuitive Device Management: “The UEM platform gives us a single pane of glass to manage our entire estate of devices,” Behan explains. “It allows us to apply containerisation to personal devices to keep our data secure, and to mitigate the risk of losing a device.”
The Android Ecosystem: “Android allows us to use consumer apps when they’re sensible, while Android Enterprise connects everything back to our network in a secure way,” says Behan. “We don’t have to open unnecessary channels into our network. From a security perspective, it’s comforting to know we can provide access without having to punch holes in our firewall.”
Convenient Security: “The easier we can make things for our users, the better,” says Behan. “With BlackBerry UEM, we keep both sides happy. The users have an easy, intuitive way to do what they need to do, and the security is there but it’s not in their face. It’s a win-win.”
“The way UEM allows us to push out apps is seamless for the user,” he adds. “They don’t have to know anything about it – we just make it available to them.”
Easy Regulatory Compliance: The GDPR and its counterpart in the United Kingdom, the Data Protection Act 2018, are now in effect. The combination
of BlackBerry UEM with BlackBerry devices powered by Android has allowed Brodies’ mobile deployment to easily comply with both regulations. This is thanks to both Android Enterprise’s containerisation as well as the strong security controls offered by UEM, which includes the ability to wipe lost or stolen devices.
“Anyone holding any sort of personal data has had work to do for GDPR” explains Behan. “As with any firm holding personal data, we’ve had to work with our other lines of business to ensure compliance. From the BlackBerry side of things, however, we haven’t really had to do very much – BlackBerry UEM already keeps a very clear delineation between work and personal data in our mobile fleet.”