With mobility has come the challenge of security. The highly regulated and sensitive nature of the accountancy profession has meant that security has always been a high priority, but with so many endpoints moving with such freedom, it has never been a more complex problem.
For Crowe, as for many firms, the solution lay in the inherent security and control of a BlackBerry®infrastructure. Even with the arrival of iOS® and Android™, BlackBerry software remains the mobility management solution of choice for accountancy practices.
Now, however, the proliferation of alternatives to BlackBerry BBOS and BB10 smartphones has prompted Crowe to introduce more choice for users, with many opting for Android or iOS devices. The old BES 5 platform was no longer fit for purpose, so National IT Director Ian Norman initiated the process of migration to a new Enterprise Mobility Management platform.
After rigorous testing of the candidates, BES® 12 (now BlackBerry Unified Endpoint Management, or UEM) emerged as the clear winner. Drawing on the BlackBerry heritage of secure mobility, BlackBerry UEM offers a level of flexibility and simplicity that allows Crowe to take maximum advantage of the agility and efficiency of a multi-platform mobility strategy.
BlackBerry UEM is part of the BlackBerry Enterprise Mobility Suite, and offers trusted end-to-end security and support for a wide range of devices. It provides the control and visibility that the Crowe IT team needs to manage all endpoints, as well as the flexibility to support the evolving business requirements of the practice.
“We’re able to control and manage everything through the single BlackBerry UEM console,” says Ian Norman. “This is helping to reduce routine administration costs, and to reduce risk by allowing us to enforce policies to all endpoints, whether they are BlackBerry, Android or iOS.”
Self-service enrolment has also helped to lighten the burden of administration, while giving users a more rewarding experience. Devices are issued with Wi-Fi, VPN and email profiles already set up, so users can be productive almost immediately on receipt of their new devices.