VoxSmart-completely and accurately audit all conversations2020-11-30T11:16:10+00:00

VoxSmart

Powerful surveillance solutions for mobile communications

Completely and accurately audit all conversations

From phone calls to WhatsApp messages, whatever communications platforms your mobile workers are using, VoxSmart surveillance technology will completely and accurately audit all conversations.

VoxSmart is setting the global standard

Leading financial institutions and legal firms are adopting VoxSmart technology for a wide range of reasons.

Proven

Servicing leading financial institutions for over a decade, VoxSmart’s Voice Surveillance and Mobile Capture technology has evolved alongside emerging markets and the regulators.

Trusted

In use across the globe by Tier 1 banks, multinational financial institutions and major legal firms, our industry-leading WhatsApp solution is capturing over 3 million messages a month and growing.

Disruptive

VoxSmart enables Singapore’s leading energy and commodity firms to trade over WhatsApp and WeChat.

Secure

From ISO 27001 certification to enterprise-grade storage from AWS as standard, information security is the backbone of VoxSmart’s operation.

Transform how you see your data

Whether you need to turn regulatory requirements into competitive advantage, save valuable time and resources reconstructing trades or realise the value within your organisation’s communication data, VoxSmart provides the business tools required to accelerate your future in legal or finance.

Achieve financial industry compliance

Take proactive steps to monitor your workforce’s communications and comply with MiFID II, MAR and Dodd-Frank regulation.

Reduce cost by working smarter

Increase efficiency when supervising and reconstructing communications data whilst saving time, money and valuable resources.

Disaster recovery and emerging markets

Maintain a competitive and agile approach by adapting to emerging markets whilst remaining resilient against a crisis.

Combatting conduct risk

Culture reform is integral to changing conduct within banks, and with SM&CR, senior managers must now have complete visibility.

eDiscovery and litigation

Accurately transcribing voice calls and messages into discoverable data can help solve lawsuits and build audits quickly and on-demand.

Customer championship

When building an effective customer satisfaction strategy, internal visibility of your sales interactions can help determine best practice.

Start your VoxSmart journey

Equip your firm with the tools to turn regulatory requirements into competitive advantage and protect your people against abuse and misconduct.

The VoxSmart building blocks include:

Communications Surveillance

Analyse and monitor employee communications, mitigate risk and detect signs of suspicious behaviour.

Mobile Capture

Instant messages are instantly captured. Join leading financial institutions across the globe doing business over WhatsApp and WeChat.

Trade Reconstruction

Automatically connect every communication to its relevant trade and generate accurate reconstructions to increase transparency.

User Interface

Your window into understanding employees’ behaviour. Where Big Data meets VoxSmart’s intuitive UI for deeper insights and simplified reporting.

Contact us to learn more about VoxSmart

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